Our Team

We bring different perspectives to the table, but we’re united by a love for purposeful work, thoughtful design, and real connection.

Paul Gilleece

I am a Registered Nurse with over 30 years of experience. I have worked in the Independent Review Organization industry for over 25 years. My clinical practice areas include rehabilitation, inpatient and outpatient case management, catastrophic case management, utilization review, hospice and home care.

I started in this industry as a Quality Assurance RN at Peer Review Analysis (would become MCMC) in 2000. By 2005, I was responsible for Profit/Loss, strategy, compliance (both accreditation and IT), clinical quality and had key account management roles for MCMC’s Health Peer Review program.

During my tenure with MCMC, I led the program through three acquisitions, several reorganizations, and a Pandemic. MCMC's Health review program revenue grew 250% (entirely organic).

President

Robert A. Millerick

Chief Executive Officer

As OneIRO’s CEO, Bob provides strategic direction and leadership to the OneIRO executive team to ensure that OneIRO fulfills its mission of delivering fair, timely, and evidence-based independent medical reviews to its clients.

Prior to joining OneIRO, Bob served as MCMC’s Executive Vice President & General Counsel for 12 years. Subsequently, Bob consulted and provided business and legal advice to several managed care companies across the country. Most recently, Bob served as a senior policy advisor to the Rhode Island Speaker of the House.

Bob received a Bachelor of Science degree from Bryant University, with a major in Accounting, and a Juris Doctor degree from Quinnipiac University.

Chief Growth Officer

Michael Palmer

Michael Palmer is a seasoned healthcare sales and marketing executive with more than 17 years of experience in the Independent Review Organization (IRO) industry. He brings extensive expertise working with health plans, pharmacy benefit managers (PBMs), TPAs, and healthcare organizations, with a proven track record of driving revenue growth and building long-term strategic partnerships.

Throughout his career, Michael has helped healthcare organizations achieve significant growth, including helping scale annual revenue from approximately $12 million to more than $70 million. He has secured and managed relationships with many of the nation’s leading health plans and PBMs and has extensive experience developing solutions across medical reviews, pharmacy reviews, utilization management, and appeals.

At One IRO Services, Michael focuses on building responsive, flexible, and client-centered partnerships that help healthcare organizations improve their clinical review and appeals programs.

Michael holds a Bachelor of Arts in Technical Sales from Weber State University.

Customer Service Manager

Karl Holland

AI am a Registered Nurse with over 30 years of experience. I have worked in the Independent Review Organization industry for over 25 years. My clinical practice areas include rehabilitation, inpatient and outpatient case management, catastrophic case management, utilization review, hospice and home care.

I started in this industry as a Quality Assurance RN at Peer Review Analysis (would become MCMC) in 2000, By 2005, I was responsible for Profit/Loss, strategy, compliance (both accreditation and IT), clinical quality and had key account management roles for MCMC’s Health Peer Review program.

During my tenure with MCMC, I led the program through three acquisitions, several reorganizations, and a Pandemic. MCMC's Health review program revenue grew 250% (entirely organic).