Meet The Team

We bring different perspectives to the table, but we’re united by a love for it to work, thoughtful design, and real connection.

Paul Gilleece

Paul Gillece is a Registered Nurse with more than 30 years of healthcare experience and over 25 years in the Independent Review Organization (IRO) industry. His clinical background includes rehabilitation, inpatient and outpatient case management, catastrophic case management, utilization review, hospice, and home care.

Paul began his IRO career in 2000 as a Quality Assurance RN and advanced into senior leadership, overseeing operations, profit and loss, strategy, regulatory and accreditation compliance, clinical quality, and key client relationships. During his tenure, he successfully guided the health review program through three acquisitions, multiple organizational transitions, and the COVID-19 pandemic while helping drive 250% organic revenue growth.

As President of OneIRO Services, Paul leads operational strategy, clinical quality, compliance, and service delivery, ensuring clients receive responsive, accurate, and high-quality independent review solutions.

President

Robert A. Millerick

Chief Executive Officer

Chief Growth Officer

Michael Palmer

Michael Palmer is a healthcare sales and growth executive with more than 17 years of experience in the Independent Review Organization (IRO) industry. He has extensive experience partnering with health plans, pharmacy benefit managers (PBMs), TPAs, and other healthcare organizations to develop clinical review and appeals solutions.

Throughout his career, Michael has played a key role in scaling annual revenue from approximately $12 million to more than $70 million while building strategic relationships with some of the nation’s largest healthcare organizations. His experience spans medical and pharmacy reviews, utilization management, internal and external appeals, and client partnership development.

As Chief Growth Officer of OneIRO Services, Michael leads business development, strategic partnerships, and growth initiatives, with a focus on creating responsive, flexible, and client-centered solutions.

Michael holds a Bachelor of Arts in Technical Sales from Weber State University.

Bob Millerick is an experienced healthcare executive and attorney with extensive leadership experience in the Independent Review Organization and managed care industries. His background combines executive leadership, legal expertise, regulatory knowledge, and strategic business advisory experience.

Prior to OneIRO Services, Bob spent 12 years as Executive Vice President and General Counsel of a leading IRO organization. He later advised managed care organizations across the country on business and legal matters and most recently served as a senior policy advisor to the Rhode Island Speaker of the House.

As CEO of OneIRO Services, Bob provides strategic direction and executive leadership, ensuring the organization fulfills its mission of delivering fair, timely, evidence-based independent medical reviews.

Bob holds a Bachelor of Science in Accounting from Bryant University and a Juris Doctor from Quinnipiac University.

Chief Financial Officer

Daniel Apstein

Daniel Apstein is an accomplished financial executive with more than 20 years of experience in financial reporting, corporate finance, strategic planning, and business growth. His experience includes supporting organizations through both organic expansion and acquisitions, as well as capital-raising initiatives.

Dan previously served as Corporate Controller for a leading IRO organization before becoming CFO of a healthcare services company that was subsequently acquired. He later served as CFO of a telehealth organization and currently provides fractional CFO leadership and financial advisory services to growing businesses.

As Chief Financial Advisor to OneIRO Services, Dan provides financial strategy and guidance to support sustainable growth, operational performance, and long-term business objectives.

Dan holds a Bachelor of Science degree from Bates College and an MBA from Northeastern University.