Quality of Care & SIU Reviews

OneIRO provides independent Quality of Care and Special Investigations Unit (SIU) clinical review services to help health plans, TPAs, insurers, and other healthcare organizations evaluate concerns involving the quality, appropriateness, and integrity of healthcare services.

Our experienced, specialty-matched physician reviewers provide objective clinical expertise for complex cases involving potential quality-of-care concerns, questionable clinical practices, billing patterns, or suspected fraud, waste, and abuse. Reviews are based on the available medical record, applicable clinical guidelines, evidence-based medicine, and accepted standards of care.

Services may include:

  • Quality of Care Investigations

  • Fraud, Waste & Abuse Reviews

  • Clinical Appropriateness Reviews

  • Provider Practice Pattern Reviews

  • Medical Record & Documentation Reviews

  • Billing & Coding-Related Clinical Reviews

  • Overutilization & Unnecessary Service Reviews

  • Potential Upcoding & Unbundling Investigations

  • Provider Credentialing & Quality Concerns

  • Adverse Events & Potential Patient Harm

  • Complex & High-Dollar Claims